FAQ

1. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

2. What payment methods do you accept?

We accept various payment methods, including Visa, MasterCard, American Express, Discover, and PayPal. All transactions are processed securely for your peace of mind.

3. Do you offer international shipping?

Currently, we only offer shipping within the United Kingdom. We do not provide international shipping services at this time.

4. What is your return policy?

We offer a 30-day return policy for eligible items. Please ensure the item is unused, in its original condition, and in its original packaging. For more details, refer to our Return and Refund Policy.

5. How can I initiate a return?

To initiate a return, please contact our customer service team at info@airpurify.site to obtain a return authorization (RA) number. Please include your order number and reason for the return when contacting us.

6. Is shipping free?

Yes, we offer free shipping for all orders delivered within the United Kingdom.

7. How long will it take for my order to arrive?

For orders within the United Kingdom, please expect delivery within 4 to 7 business days from the date of purchase.

8. Do you have a physical store location?

At this time, Airpurify operates exclusively online. We do not have any physical store locations.

9. Can I cancel or modify my order after it has been placed?

We strive to process orders as quickly as possible. Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before confirming the purchase.

10. How can I contact customer support?

If you have any further questions or require assistance, please feel free to contact our customer support team at info@airpurify.site